Refund Policy

Two products, two rules. Courses and paths you buy outright are not the same as All Access membership.

Courses and paths

• Refunds are available for paid courses and path packages purchased directly through the platform.
• The request must be made within 30 calendar days of the original purchase date.
• Free courses and checkouts paid with a 100% coupon are not eligible for a cash refund (no payment was collected).
• Bundled purchases may be refunded as the whole package or pro-rata, at our discretion.

All Access membership

• Cancel anytime in Manage membership (Stripe billing portal). You keep access through the month or year you already paid.
• A 14-day cash refund may be requested on the first membership charge if you have barely started.
• After that window, we do not refund the current period in cash as a matter of course.
• Yearly All Access ($180) is not prorated month-by-month except at our discretion.
• Membership enrollments are a rental of the school — they are not 30-day lifetime-course refunds.

How to request

Cancel All Access: open Manage membership and use the billing portal. No email required.

Cash refund (a paid course/path within 30 days, or a first All Access charge within 14 days):

1. Use the Contact page from the same email you purchased with.
2. Include the course or path name, or say “All Access,” and the approximate purchase date.
3. Briefly tell us why (this helps us improve).

We aim to process refund requests within 3–5 business days. Once approved, refunds go to the original payment method and typically appear within 5–10 business days (depending on your bank or payment provider).

What happens after a refund

• Refunded courses: access is revoked. Certificates from those courses are invalidated.
• Refunded All Access: membership ends and school-wide access stops.
• Progress may be kept for a short period if you re-enroll later; you will need to start those courses over.

Exceptions & limitations

• Course/path refunds after the 30-day window, and membership cash refunds after 14 days on a first charge, will generally not be approved.
• Abuse of the policy (for example finishing most of a course then requesting a refund, or repeated refund requests) may result in denial of future refunds.
• Courses that include significant downloadable assets or templates may have additional restrictions disclosed at purchase.
• We reserve the right to deny refunds in cases of suspected fraud or violation of our Terms of Service.

Questions?

If you're choosing between owning a path and renting the school, read the course curriculum or the All Access page before you pay.